This guide covers a range of quick solutions and fixes for the Fire Stick Paramount+ app when it keeps freezing, crashing, and not playing movies and shows as it should. You’ll also find some tips for helping the Paramount+ app run faster in addition to a couple of solutions for a slow or broken internet connection.

Why Does Paramount+ Keep Freezing and Crashing?

The repeated freezing and crashing of the Paramount+ app on a Fire Stick streaming stick is usually the result of an out-of-date app or operating system, a corrupted app installation, insufficient space on the Fire Stick, or a poor internet connection.

Other caused of issues commonly encountered by Fire Stick Paramount+ users include the lack of support for 4K media in the Fire Stick model, the incorrect account information being used, and the wrong app being opened when browsing for films and series to watch.

How Do I Fix the Paramount+ App on My Fire Stick?

Does Paramount+ Work With a Fire Stick?

Check if Paramount+ is down. Your Fire Stick could be working perfectly and it could be Paramount+ that is experiencing issues.

Check your Fire Stick for 4K support. If you’re having trouble playing content in 4K in the Paramount+ app, make sure that your Fire Stick is a model that supports 4K functionality.

Many older Fire Stick models only play 1080p HD video even when used with a 4K TV.

Don’t forget to use the Paramount+ app. Subscribing to Paramount+ only unlocks content within the Paramount+ app, not elsewhere on your Fire Stick and in other streaming services.

Log out of the Paramount+ app. From within the Paramount+ Fire Stick app, sign out and then sign in again.

Inspect your Wi-Fi internet connection. Test your Wi-Fi with another Fire Stick app and on another device. If it’s slower than usual or isn’t working at all, this is very likely the cause of media not streaming in the Paramount+ app.

Restart your modem or router. To fix a broken or slow internet connection, restart your main router to establish a fresh connection to your internet provider.

Check for Fire Stick app and OS updates. Your Fire Stick or the Paramount+ app may require an update to function properly.

Clear the Fire Stick’s cache. This process essentially frees up space on your Fire Stick to help it run faster and smoother.

Uninstall other Fire Stick apps. The Paramount+ app may be crashing or freezing because there’s too many apps installed on your Fire Stick.

Reset the Fire Stick to its factory settings. This process is usually a last resort but it’s also a very effective one for fixing bugs as it resets the streaming stick to its as-new state.

Once downloaded and installed on your Fire Stick, all you need to do is open the Paramount+ app and log in with your Paramount+ account information. If you don’t have an account, you can create one by selecting Sign Up from the app’s startup screen.

Paramount+ requires an active Paramount+ subscription and a consistent internet connection to work.

  • How do you cancel Paramount Plus?
  • Open the Paramount Plus website, click Your Name > Account > Cancel Subscription. If you want more in-depth instructions, check out our guide on how to cancel Paramount Plus.
  • How much does Paramount Plus cost?
  • Paramount Plus plans start ay $4.99 a month for the ad-supported option. You can also sign up for a no commercials plan for $9.99 a month, and both plans can be signed up for annually instead of monthly.

Open the Paramount Plus website, click Your Name > Account > Cancel Subscription. If you want more in-depth instructions, check out our guide on how to cancel Paramount Plus.

Paramount Plus plans start ay $4.99 a month for the ad-supported option. You can also sign up for a no commercials plan for $9.99 a month, and both plans can be signed up for annually instead of monthly.

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